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Shipping Policy

Shipping Policy 

Once your order is confirmed, it will ship within 48 hours and you will receive an email confirmation once it ships. Orders are processed Monday through Friday, excluding major holidays. Orders placed on Friday, Saturday, and Sunday will be processed on the following Monday. 

Shipping charges are set by UPS rates based on the size, weight, and destination of the shipment. 

 

US Shipping 

Standard Shipping – Contiguous 48 States 

Standard Shipping in the contiguous US is based on UPS SurePost and Ground shipping rates. Shipments that are 9 pounds or less will be shipped via UPS SurePost, and packages over 9 pounds will be shipped UPS Ground. Tracking details will be emailed once your order ships. 

  • UPS SurePost (5-10 business days in transit)
  • UPS Ground (5-7 business days in transit)

Standard Shipping – Alaska, Hawaii and Puerto Rico 

Standard Shipping to Alaska, Hawaii and Puerto Rico is based on UPS Ground shipping rates. We currently do not offer expedited delivery to Alaska, Hawaii and Puerto Rico.  

  • UPS Ground

Expedited Shipping – Contiguous 48 States 

We currently offer three, expedited shipping options within the contiguous US: 

  • UPS 3 Day Select
  • UPS 2nd Day Air
  • UPS Next Day Air

Your package will typically leave the warehouse within 24-48 hours after your order is confirmed. No weekend delivery. 

Delivery dates and times are not guaranteed and are estimates provided by UPS. If an order is required by a certain date, please consider Expedited Shipping and be prepared for unexpected delays. 

 

Where can I purchase products outside of the US? 

Click here to see the list of international distributors. 

 

Tax Policy 

United States 

Sales tax will be added to orders that ship to these US states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming. 

 

Need more assistance? 

Have questions or concerns about your order? Please click here to submit a ticket. Customer Service representatives are available Monday - Friday 10:00am – 7:00pm EST.